Article provided by Revdex.com
If you’ve been doing business online long enough, then by now you’ve probably gotten a few disgruntled customers on your website. This can be harmful to your bottom line because these disgruntled consumers almost always leave negative comments about their business dealings with you. Often these comments are unjustified and harsh and they do hurt your business. So what can you do about these things?
Today, you’ll find quite a few reputation management websites online. These sites specialize in removing negative content or pushing bad feedback away from the first page of the search engine results. There are lots of little tips and tricks to learn about this type of process.
Often, it’s difficult to get negative comments removed. You must contact the individual who Justify the comment and try to negotiate with them. Sometimes you can offer discounts on future purchases or small refunds to get this done. If all else fails, then you’ll need to hire a reputation management firm. Most of these companies use a special algorithm that works to push bad comments and negative feedback down to where consumers won’t see them anymore.
This type of service has become so popular and is even a necessity for larger companies that have a lot to lose.
Revdex is a new online business directory. Consumers can post a review for any business, even if there is not an existing profile. Businesses can create their own profiles and respond to reviews. Revdex tries to provide a positive experience both for consumers and businesses.